Wednesday, September 8, 2010        

Frequently Asked Questions (FAQs)

  • What are the HTMA billing procedures?

    The Authority issues a bi-monthly bill, which is due by the 20th of the following month. Any charges not paid within this timeframe will be assessed a 10% late fee. These charges will appear on a Reminder Notice and are due by the 10th of the next month. If you feel you have received a Reminder Notice in error, please contact the Authority at 412-486-4867.

    Outstanding charges not paid through the Reminder Notice will result in the Authority posting the property with a termination notice. If a payment and/or payment arrangement has not been made by the date of termination, service will be discontinued.

    If your service is discontinued for nonpayment, a turn-on fee will be assessed to your account. The turn-on fee is $75.00 during business hours, 8:00 a.m. to 3:30 p.m., Monday through Friday, excluding holidays, and $125.00 at all other times.

    Any questions and/or discrepancies concerning your bill should be directed to the office staff during business hours, which are stated above.



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